Read: 10 Clowns Don't Make A Circus
I am not big on reading Management books, but somehow this
one made my list of the most influential books in my life as it taught me a lot
of practical lessons.
I like that this book compiles all these advices while
also giving out action plans and directions – direct, simple and easy to
follow.
Here are some examples:
On breaking bad habits - Once you recognize a habit as
hurtful, you are halfway there.
On motivation - Actions that get rewarded, get repeated. Give generously and promptly.
Winners do what
they have to do, others do what they want. Although people
want results, they also want and need attention.
On customers - Customers don’t care how much you know, they
care how much you care.
On mistakes – Learning from your competitor's mistakes is
very cost effective. Every mistake you make is a
learning opportunity in disguise.
On planning - Plan for the unexpected.
On controlling your emotions - Manage with your head, not
your hormones.
On decision making - Never make important decisions
alone. Make the hard calls even when you
may not get credit.
On the importance of health - Your body is your business,
your most personal business, so take care of it.
On hiring people - Hire people who disagree with you. Hire people more talented than you.
If you can’t dazzle them with brilliance, baffle them with
BS.
Don’t criticize unless you can give solutions or better
approaches.
Information is the currency for decision making.
Approach negotiations as if you and the other party were
forming a partnership.
Find ways to reciprocate those who help you.
According to rule of 7, it will take at least 7 attempts
before you reach your objective.
If they don’t understand what you said, it is your fault for
not communicating clearly, not theirs.
Read for business, read for enjoyment, read for personal
growth.
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